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Rajat Dantani

Based in Los Angeles, California

I am a Customer Experience Professional dedicated to transforming customer interactions into exceptional experiences. With a passion for innovation and a keen eye for detail, I blend empathy with data-driven strategies to create seamless and memorable customer journeys. Let’s elevate customer satisfaction and loyalty together.

About Me About Me About Me

Explore My Journey in Customer Experience

Delve into the heart of my expertise, philosophy, and accomplishments in Customer Experience. Discover why I’m the right choice for your CX needs as you navigate through my CX roadmap, certifications, education, and more. Get ready to witness innovation and excellence in every interaction.

My Skills My Skills My Skills

Using my CX skills, I convert insights into strategies, improve data-driven decisions, optimize customer experiences, and boost business outcomes.

Qualtrics
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XM Discover
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Brandwatch
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UXPressia
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MicroStrategy
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Power BI
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Tableau
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Google Analytics
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Monday.com
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Areas of Expertise Expertise Expertise

Expertly Navigating the Landscape of Following Specialties

Within this discussion, I delve into the fundamental pillars of business, highlighting their crucial role in organizational success. I demonstrate their application in projects, ensuring excellent customer experience and satisfaction.

Projects  Projects  Projects 

CX Project Portfolio: Delivering Excellence

Explore my groundbreaking projects, where creativity meets strategy, driving tangible results and fostering exceptional customer experiences.

Employee Experience & Satisfaction Enhancement Project

Customer Journey Mapping Project

Surveys & Dashboard Design in Qualtrics

New Accounts/Customers Buying Behavior Analysis

SLA Optimization for Enhanced Customer Support

Product Return & Return Value Analysis

Voice of the Patient (VoP) Program Implementation

Custom Order Tracker Dashboard Project

Enhancing Competitive Pricing Strategy Project

Blog Blog Blog

"CX Blog:
Insights & Innovation"

Welcome to the CX Blog, where I explore the latest trends and strategies in Customer Experience. Join me for fresh ideas and practical tips to enhance every customer interaction.

Importance of Social Media Monitoring in CX

Introduction In today’s digital age, social media has transformed how

Empowering Employees: Workplace Wellbeing

Introduction In the pursuit of organizational success, one key factor

References References References

Testimonials Speak Louder Than Words

Explore the words of those who’ve seen my work firsthand, showcasing its impact and value in real-world settings.

Journey with me:  Explore Connect Collaborate

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